RedoHealth Exercise Class Policies

Our goal is to deliver you an exceptional service providing you with the best in physiotherapy care and small group exercise classes. We pride ourselves in our professional manner and aim to maintain the highest level of service. 


Financial Arrangements

Payment is due in full before the start of term or at the end of each drop-in class. Classes can also be pre-purchased in the off-term timetable.


HICAPS and EFTPOS facilities are available for automatic claiming through your private health fund. If you do not have your health fund card, we will provide you with a receipt. Work Cover, Third Party Insurance and DVA patient accounts will be sent directly to the appropriate body.


For Insurance claims, if liability for payment of treatment is ceased or denied you will be liable to pay any outstanding costs for treatment and will do so within 14 days of notice.


Late arrivals/ Missed classes/ Make-up classes

It is essential that you arrive on time. If you are running late please call 8021 2180 or email info@redohealth.com.au. For Clinical Exercise and Yoga classes, classes should be made up within 2 weeks of a missed class. One make-up class per term for Clinical Exercise and adult yoga classes. As many classes are run as a course over the term we are not always able to offer make-up classes. These classes are subject to availability.


Mobile phones

Out of respect for those participating in classes when in session, please turn off your mobile phone. 


Photographs/Videos/Social Media

I hereby grant RedoHealth permission to use my likeness in a photograph in any and all of its publications, including website entries and social media posts without payment or any other consideration. 


Liability Waiver

All exercise programs involve a risk of injury. By choosing to participate in Clinical Pilates classes, you voluntarily assume a certain risk of injury. 


By attending this class, I affirm that I am solely responsible for my health and wellbeing, as well as my decisions to practice Clinical Pilates, a program of physical exercise. I agree to inform my Pilates instructor of any activities or movements, which I feel could cause injury to myself. I understand that Pilates is not recommended and is not safe under certain medical conditions. I do not have any physical conditions of disability that would limit my participation or prelude an exercise program. 


RedoHealth shall not be held liable for any injury, loss or damage to property and/or persons sustained during or as a result of participation in RedoHealth Exercise classes.  


I have read the above release and waiver of liability and fully understand its contents. I voluntarily agree to the terms and conditions stated above.