Physiotherapy and Technology: Why You Need To Be Using HICAPS Go

In the last few years there has been an increasing number of new applications in the health space. HICAPS Go is one such application that is aiming to improve the experience of the client – by making each interaction with their health care practitioner seamless and effortless.

HICAPS Go has been out for the last year and is basically is a mobile version of the HICAPS terminal found in most health clinics which allows you to pay for your consultation with the click of a button and no worry about that card that won’t swipe or tap!

At RedoHealth we are relatively new to using HICAPS Go, but with 15 out of 40 something health funds on the app and this increasing each week, we are starting to see the benefits.

Why should you use HICAPS GO?

• You have a smart phone – iPhone or Android

• You have private health fund with physio extras

• You like the convenience of not having to get your cards out of your wallet or purse

• You often forget your PIN number!

• You love technology!

How does HICAPS Go work?

1. Grab your phone (iPhone and Android only)

2. Download app

3. Register on app: add health fund and bank details

4. Clinic enables use of the app within practice management software

5. At the end of your session an invoice is sent to your account

6. You open the app and hit “approve” and you’re done!

If you forget your wallet or even your phone, your invoice can be sent to the app and you can complete the session when you get home

What if you don’t have health fund?

No stress! You can still download the app and just pay using your bank details

Is you health fund on the app?

There is a full list on the HICAPS Go website that is being updated each week as new health funds complete their transition over to the app. If your health fund is not listed, you can still download the app and they will notify you once your health fund joins.

Health funds on the app include:

• AAMI

• AHM

• Apia

• Defense Health

• Frank.health insurance

• GMHBA

• health.com.au

• hif

• Medibank Private

• Nib

• Qantas Assure

• Phoenix Health

• St Luke’s Health

• Suncorp

Is HICAPS Go just for physiotherapy?

No. Many other health services are on the app. These include:

• Acupuncture

• Chiropractic

• Dental

• Dietetics

• Exercise Physiology

• Myotherapy

• Naturopathy

• Occupational Therapy

• Optometry

• Osteopathy

• Podiatry

• Psychology

• Remedial Massage Therapy

• Speech Therapy

How do you know if your provider is registered on the app?

Once you download the app, you can search for all registered practices locations which will include providers at each location.

Why are we telling you about this?

We want to give you a heads up on all new cutting-edge technology that we feel you may benefit from. It also makes your experience at the end of your session quick and easy and allows you to get out to do the things you love to do!

If you haven’t downloaded the HICAPS Go app yet, what are you waiting for?

Have more questions? Feel free to drop us at message at info@redohealth.com.au

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